Kx89 takes your privacy seriously. This Privacy Policy clearly outlines what information we collect, how it is used, and what rights you have. By using the platform, you are considered to have accepted this policy.
Various types of information are collected when you open an account or use services on kx89. Without this information, it would not be possible to provide a secure and seamless experience. Below is a detailed breakdown of the privacy-related data we retain.
The information you provide at registration is saved, including:
A record of every deposit, withdrawal, and betting transaction is retained. This information is necessary for account security and dispute resolution.
Kx89 collects information through several methods, each conducted transparently and with user consent.
| How we collect information | What Information We Collect | When It Happens |
|---|---|---|
| Registration Form | Name, mobile number, email, address | At account opening |
| KYC process | NID number, photo | Before Withdrawal |
| Payment Gateway | Mobile banking number | On Deposit/Withdrawal |
| Cookies & Tracking | Browsing behavior & preferences | Time of Site Visit |
| Support Chat | Chat Transcripts & Complaint Details | Support Hours |
We never store your password in plain text. Passwords are kept as one-way encrypted hashes that even kx89 staff cannot read.
Collected data is used only for specified purposes. kx89 never uses your information for unrelated or unnecessary activities.
To opt out of promotional emails or SMS, simply turn off notifications in your account settings.
Kx89 never sells your personal information. However, limited data may be shared in the specific circumstances outlined below:
Financial information is shared with bKash, Nagad, and Rocket as required to process deposits and withdrawals. This data is used solely for transaction verification.
Kx89 is legally required to share information with regulatory authorities to comply with license conditions or in response to legal orders.
Game providers whose titles appear on our platform may receive limited anonymized data for operational purposes — but they never have access to your identity.
Kx89 never sells or rents your personal information to advertisers, data brokers, or any other third parties.
Kx89 uses cookies to keep the website running properly and to improve your experience. Cookies are small data files stored in your browser.
You can also manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features.
Kx89 does not retain personal data longer than necessary. How long information is kept depends on the type of data and applicable legal requirements.
| Type of data | Retention Period |
|---|---|
| Account information (active) | For as long as your account remains active |
| Transaction records | 5 years after account closure |
| KYC Documents | 5 years after account closure |
| Support chat history | 2 years |
| Log Files (IP, etc.) | 90 Days |
| Marketing cookies | 30 days |
Once the retention period following account closure has passed, your data is permanently deleted or anonymized.
Kx89 respects your right to data privacy. You may exercise any of the following rights at any time:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Upon account closure, all data is deleted after the designated retention period.
You may object to marketing communications or specific data processing activities.
Contact support to request a download of your data.
You may request that the use of your data be restricted to specific purposes.
To exercise any of these rights, email support@kx89.ws or reach out via live chat. We will respond within 30 business days.
Kx89 services are exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.
If we are informed that a minor has registered an account, that account will be immediately closed and all associated data will be deleted. If you believe your child is accessing kx89 in any way, please contact us at support@kx89.ws.
Kx89 uses industry-standard security technology to protect your personal and financial data.
You also play a role in keeping your account secure — use a strong password and never share it with anyone.
Kx89 may update this Privacy Policy when necessary. For significant changes, you will be notified in advance via your registered email or through the platform.
The date of any changes is shown at the top of this page as "Last Updated". We recommend checking this page periodically. Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any questions, complaints, or wish to exercise your rights regarding our Privacy Policy, please get in touch with us.
We are committed to protecting your data at every level